Volunteer With us

Join the Ecom North team

Be part of the energy that powers one of the top eCommerce events in Toronto

Apply by sept 1

Why volunteer with us?

Volunteer Roles

Apply Today

Below are the roles available — you’ll be able to share your preferences when you apply. We’ll do our best to match everyone based on interest and availability.

Attendee experience

As an Attendee Experience volunteer, you could help with registration check-in, answering questions at the info desk, or ensure our VIPs are take care of.

SKILLS

🤝 FRIENDLY & APPROACHABLE
You enjoy helping people feel welcome and at ease

💬 STRONG COMMUNICATOR
You speak clearly, listen well, and give confident answers

🧠 QUICK THINKER
You can troubleshoot on the spot and adapt when needed

🎯 DETAIL-ORIENTED
You stay organized and don’t miss the little things

🕐 RELIABLE & PUNCTUAL
You show up on time and ready to go

✨ BONUS: CUSTOMER SERVICE OR FRONT DESK EXPERIENCE
Experience with check-in, guest services, or similar is a plus

Greeter / wayfinder

As a Greeter / Wayfinder you will make sure sure attendees always feel welcome and know where to go.

SKILLS

😄 POSITIVE ENERGY
You bring good vibes and warm welcomes

🧭 GOOD SENSE OF DIRECTION
You can learn a layout quickly and help others navigate

📣 CLEAR COMMUNICATOR
You’re confident giving directions and making announcements

👀 SITUATIONAL AWARENESS
You notice what’s happening around you and act accordingly

🚶‍♂️ COMFORTABLE ON YOUR FEET
You'll be walking, standing, and moving throughout your shift

💡 BONUS
Experience in hospitality or live events

Speaker Support

As part of the Speaker Support team, you’ll work behind the scenes to ensure speakers feel welcomed, prepared, and on time. You’ll help with green room check-ins, timekeeping, and providing anything they need before or after going on stage.

CRITERIA

🤝 PROFESSIONALISM
You represent the conference and know how to interact respectfully with high-profile guests

🕐 PUNCTUALITY & RELIABILITY
You’re always on time and can be counted on to follow through

🧘 CALM UNDER PRESSURE
You stay composed and collected when things get busy or plans shift

🎤 COMMUNICATION
You’re clear, discreet, and confident when giving cues or directions

🚶‍♂️ COMFORTABLE ON YOUR FEET
You'll be walking, standing, and moving throughout your shift

💼 BONUS: EXPERIENCE WITH EVENTS OR BACKSTAGE CREWS
Familiarity with stage flow or speaker management is a plus

Partner support

As a Partner Support volunteer, you'll assist sponsors and partners throughout the event — helping them set up, answering questions, and ensuring they have everything they need to succeed on-site. You’ll be their go-to contact for a smooth and positive experience.

CRITERIA

🤝 PROFESSIONALISM
You represent the conference and know how to engage with brand reps and partners

🧠 PROBLEM-SOLVING
You think on your feet and find quick solutions when challenges come up

💬 CLEAR COMMUNICATION
You can confidently relay information and escalate when needed

🧭 PROACTIVE ATTITUDE
You anticipate needs before being asked and take initiative

🚶‍♂️ COMFORTABLE ON YOUR FEET
You'll be walking, standing, and moving throughout your shift

💼 BONUS: EXPERIENCE WITH EVENTS OR SPONSOR RELATIONS
Familiarity with activations or vendor support is a plus

Event support

As an Event Support volunteer, you’ll be the extra set of hands that keeps things running smoothly behind the scenes. Whether it’s setting up spaces, resetting rooms between sessions, or jumping in where needed, you’ll help bring the entire experience together.

CRITERIA

🛠️ HANDS-ON & HELPFUL
You’re ready to pitch in wherever needed, from setup to teardown

🧠 PROBLEM-SOLVING
You think on your feet and find quick solutions when challenges come up

🧘 CALM UNDER PRESSURE
You stay composed and collected when things get busy or plans shift

👀 ATTENTION TO DETAIL
You make sure things look polished and run on time

🚶‍♂️ COMFORTABLE ON YOUR FEET
You'll be walking, standing, and moving throughout your shift

💼 BONUS: EXPERIENCE WITH EVENTS OR LOGISTICS
Previous event or production experience is helpful but not required

Float / General support

As a Float / General Support volunteer, you’ll be the ultimate utility player — jumping in wherever help is needed. From setting up rooms to doing supply runs or helping with teardown, you’ll be a key part of keeping the event running smoothly behind the scenes.

CRITERIA

💪 PHYSICALLY CAPABLE
You’re able to lift up to 40 lbs and assist with setup and teardown tasks

🚶‍♂️ MOBILE & ACTIVE
You’re comfortable being on the move and covering ground

🧠 ADAPTABLE
You can quickly shift gears and take on a variety of tasks

👀 ATTENTION TO DETAIL
You make sure spaces are tidy, stocked, and functioning

🛠️ BONUS: EVENT, WAREHOUSE, OR PRODUCTION EXPERIENCE
Hands-on experience with logistics or setup is a plus

Time Commitment

September 22, 1-5pm
Meridian Hall

Staff Training

All volunteers must be able to attend the mandatory training session before the event. You’ll learn about the conference, meet your leads, and go through role-specific training.

Apply to volunteer